Thank you for shopping at IM’SA HAIR .
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 3 days of the original purchase of the product.
To be eligible for a return, please make sure that:
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
Send the product with its original packing and the receipt or proof of purchase, to:
Kaiopua St, Ewa beach, HI 96706
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from IM’SA HAIR .
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us: