Return Policy

Home/Store/Return Policy
  • Terms & Conditions
  • Privacy Policy
  • Return Policy
  • About Us

Returns and Refunds Policy

Thank you for shopping at IM’SA HAIR .

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 3 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 3 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: imsahair16@gmail.com

Send the product with its original packing and the receipt or proof of purchase, to:

Kaiopua St, Ewa beach, HI 96706

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from IM’SA HAIR .

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: imsahair16@gmail.com
  • My Account
  • Track Orders
  • Favorites
  • Shopping Bag
Display prices in:USD
Skip to main content
IM'SA
Home
About Us
Collection
Contact Us
Menu
©2024 IM'SA LLC. ALL RIGHTS RESERVED
Terms & ConditionsPrivacy PolicyReturn PolicyAbout UsReport abuse
Made with Ecwid by Lightspeed